Tickets and guided experiences
Reserve timed Museum entry and consider a guided or audio tour for deeper context.
About the 9/11 Memorial & Museum
The outdoor Memorial is open daily, inviting quiet remembrance amidst the Reflecting Pools and names inscribed in bronze.
The Museum requires timed entry; booking in advance helps you choose a convenient time and manage your day.
Guided experiences and audio tours are available in multiple languages, providing thoughtful narration and historical framing.
Accessibility services are available; consult the official resources for accommodations and assistance.
Browse all options, including memberships and group reservations, to tailor your experience.
Ticket Options
Choose the option that fits your visit
Ticket Options
Choose the option that fits your visit
| Option | Price | Buy Ticket |
|---|---|---|
| 9/11 Memorial & Museum: Entry Ticket | from € 30.68 | BOOK NOW |
| 9/11 Memorial & Museum: Guided Tour | from € 88.64 | BOOK NOW |
| Ground Zero All‑Access Guided Tour + 9/11 Museum + One World Observatory | from € 92.89 | BOOK NOW |
| 9/11 Memorial & Museum: Family Pass | from € 20.84 | BOOK NOW |
| New York CityPASS: Choose 5 Attractions | from € 131.25 | BOOK NOW |
| One World Observatory + 9/11 Memorial & Museum | from € 62.21 | BOOK NOW |
| 9/11 Memorial Guided Tour + One World Observatory Entry | from € 67.33 | BOOK NOW |
| Statue of Liberty, Ellis Island & 9/11 Memorial: Guided Tour | from € 140.61 | BOOK NOW |
9/11 Memorial & Museum: Entry Ticket
Timed entry to the 9/11 Memorial & Museum with access to powerful exhibits honoring the events and stories of September 11.
9/11 Memorial & Museum: Guided Tour
Join an expert‑led guided tour through the 9/11 Museum for deeper context and stories behind the exhibits.
Ground Zero All‑Access Guided Tour + 9/11 Museum + One World Observatory
Guided tour of Ground Zero with included entry to the 9/11 Museum and One World Observatory.
9/11 Memorial & Museum: Family Pass
Enjoy family‑friendly entry to the 9/11 Memorial & Museum with bundled admission for multiple guests.
New York CityPASS: Choose 5 Attractions
Save on admission to 5 top NYC attractions with CityPASS and enjoy flexible, convenient sightseeing.
One World Observatory + 9/11 Memorial & Museum
Bundle admission to One World Observatory and the 9/11 Memorial & Museum for a complete Lower Manhattan experience.
9/11 Memorial Guided Tour + One World Observatory Entry
Guided visit of the 9/11 Memorial, plus timed entry to One World Observatory.
Why book online?
Secure your preferred time and plan at a respectful pace without waiting at the ticket desk.
Select guided or audio experiences in your language and choose accessibility services in advance.
Mobile tickets and timed entry keep your schedule clear, allowing space for reflection.
What to expect on site
A quiet, contemplative experience across the Memorial plaza and Museum — here is a simple plan:
Begin outdoors at the Reflecting Pools. Read the names inscribed in bronze, spend time with the Survivor Tree, and pause at Memorial Glade. Allow this time for remembrance before entering the Museum.
Proceed to the Museum for timed entry. Move through exhibitions at your own pace, listening to testimonies and viewing artifacts that narrate the day and its aftermath with dignity and care.
Location & Opening Hours
- 180 Greenwich Street, New York, NY 10007, United States
- From Fulton Center: follow signs to the World Trade Center via underground passage or street level; Museum entrance is near Greenwich Street.
- From the Oculus/PATH: exit to the Memorial Plaza and walk toward the pools; Museum entry is adjacent to the plaza.
- Visiting timetable
- Advance, timed reservations are strongly recommended, particularly on weekends, holidays, and commemorative dates.
- info@911memorial.org
Entrances are near Greenwich Street and Liberty Street; wayfinding is clear across the World Trade Center campus.
9/11 Memorial & Museum: frequently asked questions
Contact & More Information
- 180 Greenwich Street, New York, NY 10007, United States
- Email: info@911memorial.org
- Phone: please consult the official website for current contact details and hours
Reserve timed entry online. Many options offer flexible changes or cancellation policies — review terms when booking.
BOOK NOW
Selmo Rosato
This guide is written to help you visit with care — honoring lives, supporting understanding, and allowing time for quiet reflection.
Cancellation Policy
Ticket policies vary by date and program. Review flexibility and refund terms during checkout.
Group Discounts
Groups, schools, and organizations may request special rates, scheduled entry windows, and educational resources.
Important Booking Information
Security screening is required for Museum entry; lines vary by time of day.
Wear comfortable shoes and plan for weather; the Memorial is outdoors.
Set aside time to read the names, visit the Survivor Tree, and move through the exhibits at a measured pace.
Have your timed tickets and identification ready for scanning and security.